FAQs

1. What products do you offer?
At Alfajr Store, we provide a wide range of quality school uniforms, stationery, bags, and school essentials to support students' academic journeys.

2. How can I place an order?
You can place an order directly through our website by adding products to your cart and following the checkout process. If you need assistance, feel free to contact our support team.

3. Can I return or exchange an item?
Yes, we have a return and exchange policy in place. If you're not satisfied with your purchase, please contact us within [insert number of days] days of receiving your order to initiate a return or exchange.

4. How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking link. You can use this link to monitor your order’s status.

5. Do you offer bulk orders for schools?
Absolutely! We offer bulk order discounts for schools and institutions. Please contact us directly for more information on pricing and customization options.

6. How can I contact customer support?
You can reach our customer support team via email at [insert email address], or by filling out the contact form on our website. We aim to respond to all inquiries within 24 hours.

7. Are your products environmentally friendly?
We strive to source products that are not only of high quality but also environmentally responsible. Check product descriptions for specific information on sustainability.

8. Do you have a size chart for uniforms?
Yes, we provide a size chart for all our uniform products. You can find it on each product page to help you choose the right size.